Model Ship Kits, missing parts, skills needed to complete.

Model ship kits are usually rated as entry level, intermediate level or advanced level. Although this seems to be self explanatory, there are some other factors involved. European model ship manufactures, which covers most of the kit manufactures, are of the opinion that you already have the knowledge and skills to build a model ship and therefore do not need a lot of detailed instructions, this poses problems for many builders such as Americans who are used to getting very detailed instructions such as you receive with Model Shipways kits. European manufactures also rate their kits differently, they rate their kits more on a quantity level than on a skill level. For example, an entry level kit may have only one mast and minimal rigging where an advanced level kit may have three masts and a large quantity of rigging, the skill level would be the same for the two models, only the amount or quantity is more for the advanced level kit.

Because of these differences, www.shipmodelsuperstore.com recommends that new or limited experience modelers start with a model from Model Shipways or Midwest Model, who are American manufactures and offer excellent plans and instructions.

For foreign model ship kits, www.shipmodelsuperstore.com recommends that you purchase supplemental books to assist you while learning to build models. For the novice or beginner we recommend one or more of the following books; Ship Modeling Simplified, Planking The Built Up Ship Model, How To Build First Rate Ship Models From Kits.

Orders:
When placing an order and we are out of one or more items, we will ship the items that we do have in stock and make the cost adjustments, we do not make partial shipments with backorders. This has become necessary due to our distributors not being able to keep items in stock or get them in a timely fashion.

We apologize for any inconvenience this may cause.

Missing parts:

PARTS REQUEST
 

We do not carry replacement parts for kits. When ordering parts please be patient. The manufactures do not respond to emails and the waiting time may be considerable as the parts are most likely coming from Europe. Most important, do not send your request more than once, this only slows down the system and results in longer wait times for your parts.
 

AMATI

info@amatimodel.com

Adding the following compulsory request:
Product Ref. Number/Product Name/Part Number/Quantity requested.
To be sent to: Name/Street/City/State/Zip-Code/Country/Phone Number

MODEL SHIPWAYS, MODEL AIRWAYS, MAMOLI, COREL, OCCRE,

parts@modelexpo-online.com

Adding the following compulsory request:
Product Ref. Number/Product Name/Part Number/Quantity requested.
To be sent to: Name/Street/City/State/Zip-Code/Country/Phone Number
 

ARTESANIA LATINA

l.villegas@artesanialatina.net

Adding the following compulsory request:
Product Ref. Number/Product Name/Part Number/Quantity requested.
To be sent to: Name/Street/City/State/Zip-Code/Country/Phone Number
 

CONSTRUCTO

boatsupport@greatplanes.com.

Adding the following compulsory request:
Product Ref. Number/Product Name/Part Number/Quantity requested.
To be sent to: Name/Street/City/State/Zip-Code/Country/Phone Number
 

MIDWEST PRODUCTS MISSING PARTS

(800) 348-3497
 

DUMAS PRODUCTS MISSING PARTS

(800) 458-2828
 

MANTUA PRODUCTS MISSING PARTS

 mantuamodel@libero.it

Adding the following compulsory request:
Product Ref. Number/Product Name/Part Number/Quantity requested.
To be sent to: Name/Street/City/State/Zip-Code/Country/Phone Number

Sometimes it is difficult to find a part number and a little searching may be required, if you absolutely can't find a part number, than give a good description of the part and its name.

CAUTION

Manufactures only honor requests for parts for models that were purchased through authorized retail outlets. (E-bay is not an authorized outlet) Attempts to order parts to build your own model will be rejected.

Returns of Kits:
30 DAY RETURN POLICY
 

IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE OF A MODEL KIT, YOU MAY RETURN OR EXCHANGE IT WITHIN 30 DAYS IF IN ORIGINAL CONDITION FOR A FULL REFUND MINUS 20% RESTOCKING FEE AND SHIPPING AND HANDLING CHARGES.

WE DO NOT ACCEPT ITEMS THAT ARE MISSING PARTS, PARTIALLY BUILT, ALTERED, OR DAMAGED IN ANY WAY, THIS INCLUDES THE BOX THE ITEM CAME IN.

WE DO NOT ACCEPT RETURNS OR EXCHANGES ON FOREIGN SALES DUE TO CUSTOM IMPORT FEES AND TAXES.

Purchase, Shipping, Payment, Out of the US orders!